Q: How do I collect and send my horsehair?
Full instructions are here: How It Works
Q: How do I find my ring size?
Verstara rings run true to size. For wide bands (8mm+), order a half size up from your usual ring size. If you don't know your size, any local jewelry store can size you with a 4mm band, or you can grab a reusable ring sizer from us. Once the hair is set, these rings aren't easy to resize — so it's worth getting this right upfront.
Q: How do I find my bracelet size?
Use a soft measuring tape or a piece of string around your wrist. Take that measurement and add ¾" to 1" — so a 6" wrist becomes a 6.75–7" bracelet. That's your finished length, hardware included. You can also just go with what feels right, or measure a bracelet you already love.
Q: How long does it take to receive my order?
Most horsehair pieces take 8 weeks. Everything is made to order — I don't keep blanks on hand. You'll get an email the moment your you check out and you can follow the process the entire way, and you're welcome to check in anytime.
Q: Can I have my piece made from more than one horse?
Yes — your whole herd can live in one piece. If you want the hair kept separate or arranged a certain way, just leave a note in the comments at checkout.
Q: What's the difference between the braid styles?
The fishtail is a flat braid. The round braid uses 4 plaits and has a tube shape. The square braid uses 8 plaits and has a box shape. The 5 strand braid uses 5 plaits and is flat.
The hair for most rings is woven, each strand is individually woven with other strands to create an incredibly strong and durable "ribbon"
Q: How do I care for my horsehair keepsake?
I wear mine every day, and I built these pieces to hold up to that. They can get wet — I'd just avoid swimming or showering in them. Treat it like your other fine jewelry, and it'll last a lifetime.
Q: What shipping company do you use?
Your finished piece will ship with either USPS, FedEx or UPS. Insurance to $100 is standard but additional insurance is available.
Q: Do you ship outside of the US?
Yes — worldwide. If you are shopping from outside of the US, please visit www.verstara.ca to place your order
